Rollout articles
Composite stories based on recurring patterns we see across industries. Names and metrics are illustrative unless noted otherwise.
Regional insurer: API layer around the policy core
Digital channels needed speed; the mainframe stayed. We built a boundary and reconciliation discipline that made both true.
Manufacturer: ERP adjacency without freezing the plant
Inventory and planning modernization with MES constraints, outages measured in minutes—not weekends.
Healthcare system: back-office automation with human oversight
Exiting brittle RPA for queues, services, and explicit human-in-the-loop for exceptions.
Logistics operator: TMS modernization with partner integrations
Strangling a monolith TMS while 40+ partner endpoints kept shipping during peak season.
Government-adjacent agency: vendor replatform on a fixed window
Contractual cutover dates, accessibility requirements, and zero “quiet” hours for citizens.
Credit union: core-adjacent de-risking before a vendor swap
Instrumentation and parallel posting to reduce unknown-unknowns before a core migration.
Retailer: supply chain visibility across legacy WMS islands
Event backbone and canonical inventory model without big-bang warehouse system replacement.
Energy company: field operations mobile on intermittent connectivity
Offline-first patterns, sync conflicts, and safety workflows that regulators could audit.
Telco: billing modernization behind a stable rating facade
Rating complexity hidden behind versioned contracts while new engines came online cohort by cohort.
Hospitality franchise: POS and kitchen rollout at scale
Phased property migrations, training buses, and support playbooks that franchisees could actually follow.
Pharma manufacturer: quality systems and validated releases
CSV discipline, evidence packs, and pipelines that made releases boring instead of theatrical.
Bank: trade finance workflow on documents that refuse to die
OCR + human verification + workflow services with legal hold and immutable audit trails.